Turmoil at the state’s biggest jail: Staff members flee as crises unfold

Source NM’s breaking series on a cyberattack, a shortage of workers and ‘life-threatening’ health care lapses, according to a court-appointed expert

By: and - January 20, 2022 7:11 pm

A screenshot from a February 2019 Bernalillo County recruitment advertisement.

It all comes down to the jails. So many of the problems that plague this state land there. Less than a year after former Gov. Susana Martinez knocked out the state’s behavioral health care system, exiting jail Chief Ramon Rustin confirmed what staff members told me in interviews: The Metropolitan Detention Center in Bernalillo County was, in reality, also the largest mental health care provider in the state. But he put that problem only second on the list. The first: overcrowding.

Today, some of that crowding has cleared up if you’re looking at the raw numbers. But when it’s so understaffed, what’s the difference? On top of fears of viral spread, people inside are struggling through poor medical and psychiatric care, constitutional violations, lockdowns and inhumane conditions, according to former employees, attorneys, court-appointed experts and court documents.

Plus, in early January, there was a cyberattack that knocked out the jail’s systems. Source New Mexico Reporter Austin Fisher has been breaking these stories. And as he does, more and more people contact him to share their experiences of working there as guards, nurses or administrative staff. Or, people are reaching out to describe what it’s like in there as an inmate. If you want to talk to Austin, reach out: [email protected].

All people who are incarcerated are still owed basic human rights. And the people who are in jail may only be awaiting their day in court — they haven’t necessarily been convicted of anything yet.

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Marisa Demarco
Marisa Demarco

Marisa Demarco is an Albuquerque-based journalist and lifelong New Mexican whose work has won national and regional awards. She's spent almost two decades as a reporter, producer and newsroom leader, co-founding the New Mexico Compass, and editing and writing for the Weekly Alibi, the Albuquerque Tribune and UNM's Daily Lobo. She began a career in radio full-time at KUNM News in late 2013 and covered public health and criminal legal reform for much of the last seven years. During the pandemic, she was also the executive producer for “Your NM Gov” and “No More Normal,” shows focused on the varied impacts of COVID-19 and community response, as well as racial and social justice.

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Austin Fisher
Austin Fisher

Austin Fisher is a journalist based in Santa Fe. He has worked for newspapers in New Mexico and his home state of Kansas, including the Topeka Capital-Journal, the Garden City Telegram, the Rio Grande SUN and the Santa Fe Reporter. Since starting a full-time career in reporting in 2015, he’s aimed to use journalism to lift up voices that typically go unheard in public debates around economic inequality, policing and environmental racism.

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